Common questions
How do I switch it on or off?
Left-click the cup icon in the system tray, or open Keep Awake and use the switch. The icon is orange while your PC is kept awake and grey when it can sleep normally. If you do not see the icon, open the tray overflow (the ^ arrow next to the clock).
My screen still turns off
By default Keep Awake keeps the PC awake but lets the screen turn off. Turn on "Keep the screen on too".
How do I check it is working?
Open a Command Prompt as administrator and run powercfg /requests. While Keep Awake is on, it is listed under
SYSTEM (and DISPLAY when the screen is kept on).
Does it work when I close the lid?
No. Closing a laptop lid follows the lid setting in Windows (Control Panel > Power Options > Choose what closing the lid does).
The trial ended, but I already bought it
Make sure you are signed in to the Microsoft Store with the account you bought it with, then reopen Keep Awake. Your purchase is restored automatically.
Refunds
Purchases go through the Microsoft Store; request a refund at account.microsoft.com.
Contact
Email manhpv151090@gmail.com with your Windows version and what happened.