1. Primary Support Channels
Whether you ran into a bug, need installation assistance, or want to suggest a new feature, we are here to help.
Direct Email Support
Available for all apps including Sweepback: bug reports, questions, feedback, or assistance.
manhpv151090@gmail.comGitHub Issues
Bug tracking and technical discussions for open-source projects on GitHub.
Browse repositories on GitHub2. Product Documentation & Support Guides
Each application includes dedicated support documentation and troubleshooting tips:
Deskhub
Troubleshooting & FAQ →
Sweepback
Troubleshooting & FAQ →
Procyon
Troubleshooting & FAQ →
AgentTerm
Troubleshooting & FAQ →
Keep Awake
Troubleshooting & FAQ →
Chatnest
Troubleshooting & FAQ →
DevKit
Troubleshooting & FAQ →
Persona
Troubleshooting & FAQ →
Brick Race
Troubleshooting & FAQ →
Candy Pads
Troubleshooting & FAQ →
Fishing Paradise
Troubleshooting & FAQ →
Grandma's Garden
Troubleshooting & FAQ →
3. Tips for Fast Issue Resolution
To help us diagnose and fix problems quickly, please include the following details in your report:
- Application Version: E.g. Sweepback v0.1.0 or Deskhub v9.3.6.
- Operating System: E.g. Windows 11 (build 22631), macOS Sequoia 15.1, or Ubuntu 24.04.
- Clear Steps to Reproduce: What buttons you clicked or actions you performed before the issue appeared.
- Screenshots or Logs: Any error codes or terminal outputs displayed by the application.
4. Typical Response Times
Inquiries and GitHub issues are typically reviewed within 24 to 48 business hours. Urgent bug reports and security notifications are prioritized immediately.